Shift Technology Teams with Accenture to Enable Seamless Fraud Detection in Guidewire’s Claims-Management Solution

API-based connectivity between Shift’s FORCE and Accenture’s
cloud-hosted Guidewire ClaimCenter implementation helps accelerate
claims resolution

PARIS & BOSTON–(BUSINESS WIRE)–Shift
Technology
, a provider of AI-native solutions for the global
insurance industry, and Accenture
(NYSE: ACN) have integrated FORCE, Shift’s fraud detection technology,
into Guidewire’s ClaimCenter claims-management solution.

Deployed in a software-as-a-service (SaaS) model, FORCE applies advanced
artificial intelligence and data science to an insurer’s claims and
claims-related data to automatically detect potentially fraudulent
claims. By analyzing vast amounts of data from multiple sources, FORCE
dynamically generates a fraud score for each claim that indicates how
suspicious the claim is, contributing factors, and how the claim could
be investigated. The technology also delivers contextual guidance for
investigation and resolution.

“There’s a marked effort by forward-thinking insurers to continue
modernizing their processes and procedures, and fraud detection is
clearly the next frontier,” explained Jérémy Jawish, CEO and co-founder
of Shift Technology. “A seamless integration between claims management
and fraud detection adds significant new efficiencies, which ultimately
results in greater overall customer satisfaction.”

The integration of FORCE into Guidewire ClaimCenter enables insurers to
resolve non-fraudulent claims faster by making real-time assessment of
the risk of fraud during the entire lifecycle of a claim — including at
first notice of loss (FNOL), during any relevant updates, at payment,
and even on demand. Automating an insurer’s claims can accelerate claims
processing, significantly reduce operational costs and improve the
insured’s customer experience.

“We use innovative solutions to help insurers accelerate their digital
transformations,” said Nicolas Pireaux, a managing director in
Accenture’s Insurance practice. “The integration of FORCE into our
cloud-hosted implementation of Guidewire ClaimCenter will help insurers
improve and accelerate the claims process, ultimately enhancing the
overall customer experience.”

More information about the solution can be found here.

About Shift Technology

Shift Technology delivers the only AI-native fraud detection and claims
automation solutions built specifically for the global insurance
industry. Our SaaS solutions identify individual and network fraud with
double the accuracy of competing offerings, and provide contextual
guidance to help insurers achieve faster, more accurate claim
resolutions. Shift has analyzed hundreds of millions of claims to date
and was named by CB Insights to the 2018 Global AI Top 100. For more
information please visit www.shift-technology.com.

Contacts

Shift Technology
Rob Morton
Corporate Communications
+1
617 416-9216
rob.morton@shift-technology.com

error: Content is protected !!