LOWELL, Mass.–(BUSINESS WIRE)–Kronos
Incorporated today announced the City of Santa Barbara, California
will deploy the revolutionary Workforce Dimensions cloud suite
integrated with Workforce TeleStaff, an automated scheduling solution
specifically designed for public safety. This technology investment
demonstrates the local government’s commitment to productivity and
modernizing its employee experience to maintain a supportive workplace
culture for all.
The City of Santa Barbara, a service-driven organization known for its
high standards, takes pride in serving the public and its 1,600
employees across 13 city departments. Santa Barbara is investing in
technology to empower its modern workforce by upgrading from a
paper-based workforce management system to Workforce
Dimensions, an automated solution built on the Kronos
D5 platform and powered by AIMEE,
an AI engine built specifically for managers and employees.
The future-ready features of Workforce Dimensions closely align with
the City of Santa Barbara’s mission to equip all employees – whether
salaried, hourly, or seasonal – with the tools and technology they
need to thrive, be productive, and serve the public.
Predictive analytics embedded within Workforce Dimensions reveal
intelligent, in-the-moment insights into daily workforce
operations and potential compliance issues. For instance, managers
and supervisors will be alerted to approaching employee overtime,
providing greater visibility into hours worked so employees can be
Automated timekeeping and timecard approvals will provide
real-time visibility into critical workforce data while improving
payroll accuracy and streamlining administrative work for
supervisors, empowering them to focus on more strategic tasks.
A fully responsive design delivers the same engaging user
experience from a mobile phone, tablet, or desktop. The
consumer-grade interface is easy to navigate and empowers
employees to submit time-off requests, view schedules, clock in
and out of shifts, and check time-off balances with just a few
clicks. Mobile self-service features will particularly benefit
Santa Barbara’s parks and recreation department, where many
employees report directly to the field instead of an office.
Customizable dashboards and a pre-configured integration with
Microsoft Outlook will give users control over how they consume
information while simplifying workflows. For example, the Outlook
integration makes it quick and easy for both employees to submit
and managers to respond to time-off requests directly via email.
Santa Barbara’s existing payroll solution also integrates
seamlessly with Workforce Dimensions to eliminate manual data
entry, providing payroll managers with more time to support
employees and answer questions.
- Predictive analytics embedded within Workforce Dimensions reveal
Telestaff integrated with Workforce Dimensions will improve the
speed and accuracy of managing scheduling operations for hundreds of
public safety personnel across the City of Santa Barbara.
The intelligent solution will allow department supervisors to
pre-build schedules based on demand, employee preferences, and
accrual balances, and will automatically allocate overtime fairly,
track employee skills and certifications, and help minimize
compliance risk by validating all staffing decisions against
applicable union rules and labor laws in real time.
Integrated scheduling and communication functionality will give
users a streamlined experience along with greater levels of shared
data between the two solutions. Workforce Telestaff will eliminate
manual phone calls and expedite real-time scheduling, ensuring the
right employees are automatically contacted in the right order – a
process that improves employee satisfaction, unburdens
supervisors, and drives productivity.
A responsive user interface means employees can access Workforce
TeleStaff from any device, including self-service features that
allow them to easily swap a shift from their mobile phone –
- The intelligent solution will allow department supervisors to
The City of Santa Barbara will implement Workforce Dimensions and
Workforce TeleStaff with personalized support from Kronos customer
success and strategic advisory teams to achieve the greatest value
from its Kronos investment.
Maryanne Knight, information technology manager, City of Santa
“Our organization is made up of people
who take pride in serving the public – so, naturally, we want to do
right by our employees. Of the products the City reviewed, Workforce
Dimensions is the only fully integrated workforce management solution
capable of meeting the high standards of Santa Barbara’s city-wide
workforce. Automation is key to achieving our employee engagement
goals, but integration with a proven, public safety scheduling
solution like Workforce TeleStaff is essential. The fact that Kronos
could address the complex needs of our various departments with a
single, integrated solution delivering a modern user experience was
the deciding factor in our selection of Workforce Dimensions.”
Jennifer Dowd, senior manager, public sector industry, Kronos
that engagement is critical for building an inspired workforce, the
City of Santa Barbara is leveraging Workforce Dimensions to cultivate
an unrivaled employee experience. Employees will benefit from
consumer-grade workplace technology that provides an intuitive user
experience while automating formerly manual processes and generating
cost-savings that can be reinvested in the community.”
of Santa Barbara, California.
Explore the Workforce
Dimensions suite and hear first-hand how it is built to manage the workforce
of the future.
Read a complimentary copy of Gartner’s full report, “Prepare
Yourself for the Future of Workforce Management.”
Discover the unrivaled benefits of automated scheduling with Workforce
TeleStaff for public safety organizations.
Kronos CEO Aron Ain shares how to transform employee engagement into a
growth strategy in his new book, “WorkInspired:
How to Build an Organization Where Everyone Loves to Work.”
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About Kronos Incorporated
Kronos is a leading provider of
workforce management and human capital management cloud solutions.
Kronos industry-centric workforce applications are purpose-built for
businesses, healthcare providers, educational institutions, and
government agencies of all sizes. Tens of thousands of organizations —
including half of the Fortune 1000® — and more than 40
million people in over 100 countries use Kronos every day. Visit www.kronos.com.
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